$15.50~ $17 per hour •  Full Time including some Saturdays

The Retail Associate is responsible for assisting guests with purchases and supporting the overall operations of the Chocolaterie. More importantly, the Retail Associate is the face of the boutique and has an opportunity to connect with our clients to create memorable experiences. To be successful in this role, you must be passionate about customer service and have a desire to learn more about chocolate and confections.



— Essential Duties and Responsibilities:



The following reflects the essential duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities of this job at any time. To perform this job successfully, an individual must be able to perform essential duties satisfactorily with or without reasonable accommodations.


• Represent the Chocolaterie in a positive manner; greet customers and assist them with purchases.
• Collect and process payment for purchases; follow cash handling and credit card policies and procedures.
• Answer phone calls and respond to email inquiries.
• Assist Chocolatier with portioning, arranging, and packaging food products.
• Prepare products for shipping and organize shipping/delivery process; keep accurate records.
• Maintain the cleanliness and appearance of the boutique.
• Assist with ordering supplies and counting inventory.
• Receive deliveries; verify vendor invoices with delivery specs and check product quality.
• Perform work duties in accordance with company safety and security policies and procedures as well as OSHA regulations.
• Represent Deux Crane’s values on a daily basis.


— Required Skills and Abilities:


• Service Orientation — Actively looking for ways to help people
• Computer Skills — Must be proficient in using common programs such as Microsoft Word and Excel and be able to operate basic office machines
• Attention to Detail — Must be detail-oriented; able to follow processes and routines
• Time Management — The ability to effectively manage one's own time
• Social Perceptiveness — Awareness of others' reactions and understanding why they react as they do
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Decision Making — Consider the relative costs and benefits of potential actions and choosing the most appropriate one
• Troubleshooting — Determine causes of operating errors and deciding what to do about it
• Prioritization — Must be able to adjust to changing priorities and complete multiple projects despite interruptions
• Comprehension and Expression — The ability to comprehend and communicate information and ideas so others will understand
• Physical Demands — Must be able to lift up to 20 lbs. at a time; ability to remain stationary for extended periods of time; push, pull, and bend as necessary; ability to grasp items and be steady


— 
Experience/Education:


• High school diploma or equivalent preferred
• Minimum of 6 months of retail experience
• Prior experience with Shopify preferred




— Work Environment:


• Indoor setting
• Moderate noise levels
• Frequent use of computer (point of sale system)
• We wear masks in the kitchen and in the boutique




— How To Apply:

Please send your resumé to info@deuxcranes.com

$16-19 per hour •  Full Time including some Saturdays

The Chocolatier’s Assistant is responsible for assisting the Chocolatier in preparing, cooking, and storing food in accordance with guidelines. This position maintains cleanliness and safety of the kitchen and storage areas. This role is vital to the operations of the business in creating experiences and connections for our customers. To be successful in this role, you must be detail-oriented and passionate about creating designer chocolates and confections.



— Essential Duties and Responsibilities:



The following reflects the essential duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities of this job at any time. To perform this job successfully, an individual must be able to perform essential duties satisfactorily with or without reasonable accommodations.

• Assist Chocolatier in making food items; weigh, measure, and mix ingredients according to recipes.
• Portion, arrange, garnish, and package food products.
• Prepare products for shipping and organize shipping/delivery process; keep accurate records.
• Assist with quality control; observe and test foods using taste and smell to determine if they meet expectations.
• Properly label and store foods using first in first out method.
• Polish food molds.
• Wash and disinfect kitchen area, tables, dishes, and equipment.
• Check and ensure the correctness of the temperature of appliances and food.
• Assist with ordering supplies and counting inventory.
• Receive deliveries; verify vendor invoices with delivery specs and check product quality.
• Visually inspect kitchen for cleanliness, proper inventory, and functioning equipment.
• Assist in the retail boutique as necessary.
• Perform work duties in accordance with company safety and security policies and procedures as well as OSHA regulations.
• Represent Deux Crane’s values on a daily basis.


— Required Skills and Abilities:

• Service Orientation — Actively looking for ways to help people
• Social Perceptiveness — Awareness of others' reactions and understanding why they react as they do
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Decision Making — Consider the relative costs and benefits of potential actions and choosing the most appropriate one
• Troubleshooting — Determine causes of operating errors and deciding what to do about it
• Prioritization — Must be able to adjust to changing priorities and complete multiple projects despite interruptions
• Comprehension and Expression — The ability to comprehend and communicate information and ideas so others will understand
• Equipment Use and Maintenance — Ability to use kitchen equipment; perform routine maintenance on kitchen equipment and determining when and what kind of maintenance is needed
• Physical Demands — Must be able to lift up to 50 lbs. at a time; ability to continuously move in the kitchen for extended periods of time; push,


— 
Experience/Education:


• High school diploma or equivalent preferred
• Minimum of 2 years of cooking experience

• Experience with chocolate is not necessary but a basic understanding is preferable
• Experience in a commercial kitchen preferred
• Valid Food Handler Card


— Work Environment:


• Indoor setting
• Moderate noise levels
• Occasional exposure to hot and cold temperatures
• Frequent use of kitchen equipment
• We wear masks in the kitchen and in the boutique




— How To Apply:

Please send your resumé to info@deuxcranes.com

Please send your resumé to info@deuxcranes.com